Practical IT support when your business needs it.
Straightforward IT support for businesses that need reliable help without overcomplicated contracts. This can be one-off troubleshooting, Microsoft 365 support, on-site project work or temporary extra resource for companies that already have an IT team but need another pair of hands.
Extra help without the fuss
Remote or on-site support for issues, planned jobs, busy periods and project-based IT work.
Clear support for everyday IT, projects and growing teams
Choose the level of help that fits the situation — from quick remote support to hands-on site visits or ongoing managed IT support.
Webconnect Flex
Pay-as-you-go help for one-off issues, troubleshooting and general support requests.
Freelance IT Resource
Useful for businesses, MSPs or internal IT teams that need short-term extra capacity.
Microsoft 365 Support
Help with users, mailboxes, Teams, domains, security settings and day-to-day admin.
On-Site Project Help
Support for office moves, desk moves, device setups, rollouts and planned IT visits.
Simple branded support options for different needs
Webconnect Flex covers one-off, freelance and project-based help. Webconnect Core, Plus and Pro are managed support packages for businesses that want a more regular arrangement.
Webconnect Flex
Best for ad-hoc support, freelance IT help, site visits, office moves, rollouts and temporary extra resource without a monthly commitment.
Temporary IT Resource
Ideal for companies with an existing IT team who need extra hands for planned work, busy periods, site visits or project overflow.
Webconnect Core, Plus & Pro
Best for businesses that want ongoing IT support with a clearer monthly package, depending on the level of support required.
Extra IT support for teams that just need more hands
Webconnect Flex is ideal for businesses, MSPs, agencies and internal IT teams that already know what needs doing but need someone practical and reliable to help get it done.
I can work from your instructions, follow your internal process and keep communication clear, so your team gets the support they need without adding extra complexity.
- Useful for existing IT teams
- Office moves and desk moves
- Hardware setup and rollouts
- User onboarding and remote fixes
- Project overflow and busy periods
- Remote or on-site support available
Project-based help for planned IT work
Practical support for planned IT jobs where having another technical person on the ground makes the work easier.
For existing IT teams
If your IT team is stretched, I can step in to help with agreed tasks, site visits, user support and project overflow.
Office moves, rollouts & site work
Support for workstation setup, monitor and dock installs, printer setup, basic network checks and device deployments.
Webconnect Flex, Core, Plus and Pro
Webconnect Flex is for ad-hoc, freelance and project-based IT help. Webconnect Core, Plus and Pro are monthly managed support packages for businesses that want ongoing support.
Webconnect Flex Remote
£30 per hourIdeal for quick fixes, troubleshooting, Microsoft 365 queries, email issues and general user support.
Webconnect Flex Half Day
£149Ideal for smaller planned visits, desk moves, device setup and short on-site support tasks.
Webconnect Flex Full Day
£249Ideal for office moves, rollouts, project support, larger setup jobs and temporary IT resource.
Webconnect Flex Emergency
From £45 per hourFor urgent issues outside normal working hours where support is available and the issue cannot wait.
Monthly support packages for ongoing help
These packages are best when you want a regular support relationship rather than paying for each issue separately.
Webconnect Core is a straightforward starting point for smaller teams that want dependable ongoing support available.
- General day-to-day user support
- Suitable for smaller teams
- A more consistent option than purely ad-hoc help
Webconnect Plus is a stronger support arrangement for businesses that rely more heavily on Microsoft 365, users and systems day to day.
- Better suited to busier teams
- More regular support involvement
- Useful where IT is important to daily operations
Webconnect Pro is the most hands-on option for businesses that want a more proactive and closely supported IT setup.
- Best for stronger ongoing oversight
- Designed for more than reactive support
- Useful where continuity and reliability matter most
Personal support with practical, real-world experience
You deal directly with me, so support stays personal, clear and consistent. I keep the process straightforward, explain what is happening and focus on getting the job done properly.
Whether I am helping a small business with an issue or supporting an existing IT team on a planned project, my aim is to make the work easier, not more complicated.
Common questions about IT support
A few quick answers for businesses looking at ad-hoc help, freelance support or managed IT support.
Ad-hoc IT support is flexible pay-as-you-go help for businesses that need support with a specific issue or task, without taking out a monthly agreement.
Yes. I can provide temporary extra help for companies with an existing IT team, including workload overflow, site visits, device setup, office moves and project-based support.
Yes. I can support MSPs, agencies and internal teams where extra hands are needed for agreed tasks, planned visits or short-term project work.
Ad-hoc support is used as and when needed. Managed support is a regular monthly arrangement for businesses that want more consistent support and a longer-term relationship.
Yes. Many issues can be handled remotely, which is often the quickest option. On-site support can also be arranged where a physical visit is needed.
Yes. I can help with planned IT work such as workstation setup, desk moves, device deployments, printer setup, basic checks and general on-site support during a move or rollout.
Need IT support or an extra pair of hands?
Whether you need a one-off fix, support for your existing IT team, help with an office move or a managed support plan, I can help you choose the right next step.