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Webconnect Flex, Core, Plus & Pro

Practical IT support when your business needs it.

Flexible IT support for one-off issues, Microsoft 365, on-site work and temporary extra resource, without unnecessary contracts.

IT Support
Flexible Support

Extra help without the fuss

Remote or on-site help for issues, projects and busy periods.

IT Support Services

Clear support for everyday IT, projects and growing teams

Choose quick remote help, hands-on site support or an ongoing managed arrangement.

Remote Support On-site Help Microsoft 365 Office Moves Freelance IT Ad-hoc Support

Webconnect Flex

Pay-as-you-go help for one-off issues and troubleshooting.

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Freelance IT Resource

Extra capacity for businesses, MSPs and internal IT teams.

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Microsoft 365 Support

Help with users, mailboxes, Teams, domains and day-to-day admin.

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On-Site Project Help

Support for office moves, device setups, rollouts and planned visits.

Support Options Explained

Simple branded support options for different needs

Use Webconnect Flex for one-off or project work, or Core, Plus and Pro for ongoing monthly support.

Webconnect Flex

Ad-hoc support, site visits, rollouts and temporary extra resource without a monthly commitment.

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Temporary IT Resource

Extra hands for existing IT teams during planned work, site visits or busy periods.

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Webconnect Core, Plus & Pro

Monthly support for businesses that want a regular, longer-term arrangement.

Webconnect IT Packages

Webconnect Flex, Core, Plus and Pro

Flex covers ad-hoc and project work. Core, Plus and Pro are for ongoing monthly support.

Webconnect Flex Remote

£30 per hour

Quick fixes, Microsoft 365, email issues and user support.

Webconnect Flex Half Day

£149

Smaller planned visits, desk moves and device setup.

Webconnect Flex Full Day

£249

Office moves, rollouts, larger setup jobs and temporary IT resource.

Webconnect Flex Emergency

From £45 per hour

Urgent out-of-hours help where availability allows.

Managed IT Support

Monthly support packages for ongoing help

For businesses that want a regular support relationship rather than paying for every issue separately.

A straightforward starting point for smaller teams.

  • General day-to-day user support

For busier teams that rely more heavily on Microsoft 365 and day-to-day systems.

  • Better suited to busier teams

The most hands-on option for businesses wanting proactive oversight.

  • Best for stronger ongoing oversight
Why Choose Webconnect Media

Personal support with practical, real-world experience

You deal directly with me, so support stays clear, consistent and focused on getting the job done.

Real-World Support
Frequently Asked Questions

Common questions about IT support

IT FAQ

Pay-as-you-go support for a specific issue or task, without a monthly agreement.

Yes. I can provide temporary help for workload overflow, site visits, device setup, office moves and projects.

Yes. I can support MSPs, agencies and internal teams with agreed tasks, visits and short-term project work.

Ad-hoc support is used when needed. Managed support is a regular monthly arrangement.

Yes. Many issues can be handled remotely, with on-site support available when a visit is needed.

Yes. I can help with workstation setup, desk moves, deployments, printers and on-site support during moves or rollouts.

A clear next step

Need practical IT help without the runaround?

Explain the issue, project or temporary resource gap and get a straightforward recommendation for remote, on-site or ongoing support.

  • One point of contact

    Deal directly with the person advising you and carrying out the work.

  • A practical recommendation

    Get a clear route forward based on what your business actually needs.

  • Support after the work

    Choose one-off help or ongoing support without a big-agency runaround.

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